Nahid
Role: First-level support in Bengali and simple English, both handled smoothly.
Shift: 10 AM to 6 PM, quite convenient for Dhaka users.
If you need r77 Contact, this makes the job easy; the Dhaka-based r77 Support team speaks specifically about feedback, questions and account-related issues.
Download the r77 app Get the r77 APK
On this r77 Support page you reach the right team directly; on a platform active since 2021 with 707K+ users, 71,858 reviews and a 4.4/5 average.
Questions from Dhaka, Chattogram and Sylhet are viewed separately, so answers don't loop, and you don't have to send the same message three times.
4 statuses: 4.4/5 Rating, 71,858 Reviews, 707K+ Users, 99.4% Uptime
Role: First-level support in Bengali and simple English, both handled smoothly.
Shift: 10 AM to 6 PM, quite convenient for Dhaka users.
Role: Account and r77 Login assistance dealing with incorrect information, passwords and verification.
Shift: 2 PM to 10 PM; also quickly see Nagad users' questions.
Role: Clear explanations about deposit-related questions with bKash, Rocket and transfer status.
Shift: 8 PM to 4 AM; late-night requests are not ignored.
Role: Feedback and complaints collection; small notes also come in handy, so she is very attentive.
Shift: 9 AM to 5 PM; new users' questions are also organized.
Questions arriving at night aren't lost; the team shares the inbox and checks it, so urgent r77 Help is read first.
Answers to common questions are quick, especially on login and APK; many from Dhaka receive replies within 30 minutes if the message includes clear screenshots and logs.
Account assistance
If you have deposit or payment questions, mention bKash, Nagad and Rocket so the team can quickly catch context.
General questions about r77 Contact
How quickly will I get a reply?
For common questions, most times the answer is the same day; screenshots speed help.
Where should I send feedback?
What to have ready before contacting makes it easier.
If you want to start now, download the r77 app and then use r77 Contact; this keeps questions, feedback and support all in one flow.
If you need r77 Support and r77 Help, download the app now and then speak directly with the r77 Contact team.
r77
Last updated: July 2026